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Customer Service

How can I contact the customer service?

To contact us start by searching the exact question you have. That's the fastest and simplest way. You will then see the: right answer, or all the ... Read more

Complaint Procedure

If you are unhappy with our service and wish to file a complaint, please contact our Customer Support. You can address a complaint to us in person or by ... Read more

How is VIABUY applying GDPR?

VIABUY is committed to safeguarding customer data and ensuring that it is processed in a professional manner. VIABUY have put in place full procedures to ... Read more

What is GDPR?

The EU General Data Protection Regulation (GDPR) is legislation that will bring together a uniform simple legal framework to the ways in which businesses ... Read more

GDPR: How do I exercise my rights?

If you wish to exercise any of your GDPR rights then please send your request to   ... Read more

GDPR: How does it affect me?

Under GDPR customers are able to exercise their ‘data subject rights’. This includes: The right to be informedThe right of accessThe right of ... Read more