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Search or contact us

How can I contact the customer service?

To contact us start by searching the exact question you have. That's the fastest and simplest way.

You will then see the:

  • right answer, or
  • all the available ways to contacting us.

Give a try, for instance, simply type:
How much can I withdraw per day?
What are the IDV levels?

VIA, our chatbot says:
 Please note that I only understands simple questions. When you ask two questions at the same time, I'm not sure what to answer ;-)

 

VIABUY customers tell us that

"your chatbot and self-service are answering most of my questions, and immediately! Thank you."